buck rec center pictures of walking tracks

#BUCK REC CENTER PICTURES OF WALKING TRACKS FULL#

She is refusing to take our card by saying “it’s a waste of money, I wouldn’t pay so much for less than an hour” etc.

She tells us we have less than an hour to swim, we say okay and try to hand her our card. We walk in and we are greeted by a woman with longer grey hair, glasses and a green hoodie, as we are greeted, she has the most horrendous attitude towards us.

If nothing is done about this, I will take action.My sister and I went to swim and work out at Buck and we have never been treated with such disrespect in the many, MANY years I have been doing there. I want to keep coming here regularly because I enjoy Bucks facilities, activities, and most of its staff, but to get to where I want to go, I have to go through the front desk, and when Im forced to do business with this lady, I feel like Im just supporting her inexcusable behavior. I know first-hand that there are plenty of hard-working, kind, generous people working at Buck, but sadly, their efforts are being muddled by the first person people see when they enter the building: an ill-mannered, disrespectful, impolite employee who has a very low regard for baseline respect of us patrons, let-alone customer service. I dont expect a Google Review to have very much groundbreaking influence, but its clear that Im not alone on this matter. Its clear through some of these reviews (some of which date back months, even years) that there is not enough being done about this. (Thats just their word, but I figured it was worth mentioning.) Even my mom had a run-in with her a few years ago, where she asked about getting a club form and was met with a snide response for virtually no reason.I can understand an employee not wanting to engage too much with customers, but I draw the line at being insulted and disrespected. I talked to some of the floor staff immediately after this exchange happened, to confirm the regularity of this kind of behavior, and they enlightened me with all kinds of stories about altercations theyve observed between Gigi and other customers, as well as fellow employees. Then, she had the audacity to say You may be in school, but you still have learning to do, referring to our ill-knowledge of the resident discount policy.

#BUCK REC CENTER PICTURES OF WALKING TRACKS FULL#

(Keep in-mind, she knew our resident friend was with us, but she still didnt give us the discount.) After the fact, she refused to refund those who were forced to pay full price. She consistently displays an attitude that is inexcusably infectious and demeaning, especially toward teenagers, and I, for one, have had enough of it.I was willing to let it go on other visits, but the previous one was the straw that broke the camels back, because despite knowing that our friend was a resident and that we were in a group with her, Gigi refused to give us the rightful discount until our resident friend was directly in front of the counter, which was pointless, because some of us had already paid. Ive been going here ever since I was 9 years old, and if there had been something done about this long ago, there would be 5 stars on this review, but I feel that a 1-star review is the only way to get the attention that needs to be brought to the matter of a very disrespectful, deceitful, and insultingly ignorant front desk lady named Gigi. As for us, we are now driving to the Golden Rec Center where our kids can have fun and play independently. Maybe as an adult this place is a decent venue for working out, but it is certainly not a great place for kids – especially when there are so many good rec centers around the city. Wouldn’t waste my time or money going there as a family. None of the water features work, so there is nothing for them to do except for the lazy river and you have to be in it with them.Beyond that, the staff was quite rude (when you could get them to look up from the book they were reading) and acted like we were crazy when we asked for our money back.The icing on the cake was when a man walked into the women’s locker room to get paper towels.All in all this place is awful.

If they want to go on their own, the only place they can go is a shallow pool with one baby slide. So, essentially you have to be in the pool with your kids at all times. The my require you to have kids in flotation devices or constantly be held by an adult if they are 5 or under. The water was freezing, the kids are not allowed in any of the warm pools or the hot tubs. They are avid swimmers (have been swimming independently for over a year and a half, swim in the ocean, snorkeled in the ocean in Hawaii). We went in to take our young children swimming. We just left there after having a terrible 15 minute experience.

Buck rec center pictures of walking tracks